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Brother Printer Knowledgebase

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Dial 1-888-966-6097

Brother Printer Knowledgebase

Brother Printer KnowledgebaseBrother Printer KnowledgebaseBrother Printer Knowledgebase
Dial 1-888-966-6097

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Brother Printer Not Connecting to WiFi? Here’s How to Fix It

 

Is your Brother printer failing to connect to WiFi, leaving you unable to print wirelessly? This common issue can be caused by incorrect settings, network problems, or outdated firmware. Follow this step-by-step troubleshooting guide to get your Brother printer back online quickly.

Quick Fixes to Try First

Before diving into advanced solutions, try these quick steps:
✅ Restart your Brother printer and WiFi router (power cycle both).
✅ Check if your WiFi network is working (try connecting another device).
✅ Move the printer closer to the router to avoid weak signal issues.
✅ Verify the correct WiFi password (case-sensitive).

If the problem persists, proceed with the detailed fixes below.

1. Check Printer’s WiFi Connection Status

First, confirm whether your printer is detecting the network:

On your Brother printer’s control panel, go to:

Settings (or Menu) → Network → Wireless LAN → LAN Status

If it shows "Disconnected", try reconnecting manually.

2. Reconnect the Printer to WiFi Manually

Method 1: Using WPS (WiFi Protected Setup) – Fastest Way

If your router has a WPS button:

Press and hold the WiFi button on your Brother printer until the light blinks.

Within 2 minutes, press the WPS button on your router.

Wait for the WiFi light to stabilize (solid light = connected).

Method 2: Manual WiFi Setup

If WPS isn’t available:

On the printer, go to:

Settings → Network → Wireless LAN Setup

Select "WiFi Setup Wizard" and choose your network.

Enter the correct WiFi password (check for typos).

Wait for the connection to complete.

3. Update Printer Firmware

Outdated firmware can cause connectivity issues. Here’s how to update:

Connect the printer to your computer via USB (temporarily).

Visit Brother’s official support site.

Download the latest firmware for your model.

Run the installer and follow the prompts.

4. Reset Network Settings on the Printer

If the connection is still failing, reset the network settings:

Go to: Settings → Network → Reset Network Settings.

Confirm the reset and set up WiFi again from scratch.

5. Check Router Settings

Some router settings may block the printer:

Disable MAC filtering (if enabled).

Ensure 2.4GHz band is available (some Brother printers don’t support 5GHz).

Try assigning a static IP to the printer (prevents IP conflicts).

6. Reinstall Printer Drivers & Software

Corrupted drivers can cause connectivity problems:

Uninstall old Brother printer drivers from your computer.

Download the latest drivers from Brother’s website.

Reinstall and select "Wireless Connection" during setup.

7. Try a Temporary Wired Connection (If Available)

If WiFi keeps failing:

Connect the printer to the router via Ethernet cable (if supported).

Check if printing works—this helps determine if the issue is WiFi-specific.

Still Not Working? Contact Brother Support

If none of these solutions work:

Visit Brother’s official support page for live chat or phone assistance.

Check warranty status if the printer is malfunctioning.

Final Thoughts

A Brother printer not connecting to WiFi can be frustrating, but most issues are fixable with the right steps. Start with basic troubleshooting (restarting devices, checking passwords), then move to advanced fixes (firmware updates, network resets).

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